We provide several cloud related services which have taken off over the last few years. The are 1000’s of hosting companies across the world, but there’s only one ECA Information Systems, LLC because we’re different than our competitor’s. When we mess-up, we own-up to our failures and we go way beyond the call of service to make things right.
Excellence in computing is still a science, and not yet an art. However, we do love science, but more importantly, we love being of service to our very special Subscribers and Customers. This is what we’ve done since our founding 10 years ago. ECA will never compromise it’s services over volume customers and capturing greater revenue numbers. We’ve seen where others have failed it’s subscribers by charging less and having too many customers to properly service, only to try to recover from a diluge of canceling clients. This is why we balance support staff with the right amount of customers, so as not to get in over our heads with more customers than we’re able to support.
Our industry is slowly moving towards the set-it and forget it routine which, we as a company do not agree with totally because when something goes wrong at or on a customers website, and that customer isn’t sure how to solve the issue on their own, someone needs be available to help fix things. Therefore, we won’t and will not try to promote the idea of “Set-it and forget-it!” the website has now become a part of a business owners online DNA, the pulse of their entire reason for even discussing their business and/or operation. It tells much about them, who they are, why they do what they do, and more importantly why a web presence helps “Customers” locate what they want and need to meet their business goals.